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Chapter II: Rules governing the formation and performance of certain contracts

Article L242-4 of the French Consumer Code

Where the trader has not reimbursed the sums paid by the consumer, the sums due shall automatically be increased by the statutory rate of interest if the reimbursement is made no later than ten days after the expiry of the periods laid down in the first and second paragraphs of Article L. 221-24, of 5% if the delay is between ten and twenty days, of 10% if the delay is…

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Article L242-5 of the French Consumer Code

Failing to provide the customer with a copy of the contract under the conditions set out in article L. 221-9 or delivering a contract that does not comply with the provisions of the same article is punishable by two years’ imprisonment and a fine of 150,000 euros.

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Article L242-6 of the French Consumer Code

The failure to provide the standard withdrawal form provided for in article L. 221-9 or the supply of a form that does not comply with the provisions of 7° of article L. 221-5 are punishable by two years’ imprisonment and a fine of 150,000 euros.

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Article L242-7 of the French Consumer Code

In breach of the provisions of article L. 221-10, payment or consideration before the expiry of the period of seven days from the conclusion of the off-premises contract is punishable by two years’ imprisonment and a fine of 150,000 euros.

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Article L242-7-2 of the French Consumer Code

Where a fine is imposed pursuant to articles L. 242-5 and L. 242-6, following a request for mutual assistance under Article L. 511-10 involving a large-scale or EU-wide infringement, pursuant to Article 21 of Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws, its amount may be increased to 4% of…

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Article L242-8 of the French Consumer Code

Natural persons convicted of the offences punishable under Articles L. 242-5 to L. 242-7-1 shall also incur, as additional penalties, the prohibition, in accordance with the procedures laid down in article 131-27 of the Criminal Code, either from holding a public office or from engaging in the professional or social activity in the exercise or on the occasion of the exercise of which the offence was committed, to exercise a…

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