Book I: CONSUMER INFORMATION AND SALES PRACTICES

The obligation to supply spare parts referred to in the second paragraph of Article L. 111-4 is implemented without prejudice to the application of competition rules relating to selective and exclusive distribution networks and agreements.

In application of the first paragraph of article L. 111-6, the producer shall provide the seller, free of charge, with the following information: 1° The software for the item being updated, including security updates; 2° The duration of the supply of these updates or the date on which this supply ends. The producer shall inform the seller, without undue delay and on a durable medium, of any changes to the…

The seller shall provide the consumer with the information mentioned in article D. 111-5-1, free of charge, in a legible and comprehensible manner on a durable medium accompanying the sale. The seller may supplement the consumer’s information by giving him the reference of the website or mobile application provided, where applicable, by the producer where the information mentioned in the first paragraph is more fully detailed.

The producer communicates, free of charge, to the consumer the essential characteristics of each update mentioned in the second paragraph of article L. 111-6. These features relate to: 1° The purpose of the update, in particular whether it meets a safety requirement or is intended to enhance the functionality of the item; 2° The versions of the operating system, software or computer driver concerned by the update with which it…

The special rules applicable to certain platform operators mentioned in I of Article L. 111-7 are set out in the provisions specific to each of them. The general rules of articles D. 111-7 to D. 111-8 apply without prejudice to these special rules.

I.-Any online platform operator mentioned in I of article L. 111-7 specifies the referencing, dereferencing and classification procedures in a specific section. This section is directly and easily accessible from all pages of the site. It includes the following information: 1° The conditions for referencing and dereferencing content and offers of goods and services, in particular the rules applicable for being referenced and the obligations whose non-compliance leads to being…

I.-Any online platform operator whose activity falls under 2° of I of Article L. 111-7, specifies, in a section directly and easily accessible from all pages of the site, without the user needing to identify himself, the following information: 1° The capacity of the persons authorised to submit an offer of goods and services, and in particular their status as professionals or consumers; 2° A description of the matchmaking service,…

Any operator of an online platform, when it brings professionals into contact with consumers and enables a contract of sale or provision of a service to be concluded, shall make available to these professionals the space required for the communication of information prior to the sale of a good or the provision of a service, as provided for in Articles L. 221-5 and L. 221-6.

For the application of the provisions of the ninth paragraph of Article L. 111-7, the provision of online information allowing the comparison of prices and characteristics of goods and services means the activity of sites comparing goods and services and allowing, where applicable, access to sites selling these goods or providing these services. Also covered by the provisions of the ninth paragraph of Article L. 111-7 are distance selling sites…

Any person carrying on the activity referred to in the ninth paragraph of Article L. 111-7 specifies the operation of the comparison service in a specific section. This section is directly and easily accessible on all the pages of the site and is indicated by a notice or distinctive sign. It includes the following information: 1° The various criteria for ranking offers of goods and services and their definition; 2°…