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Article R211-1 of the French Tourism Code

The regulatory provisions of Titles I and II are applicable to any natural or legal person who engages in the transactions referred to in Article L. 211-1, subject to the provisions of the second sentence of III, IV and V of this Article and the provisions of Articles L. 211-7 and L. 211-17-3 relating to services sold under a general agreement concluded for the organisation of business trips. The regulatory…

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Article R211-2 of the French Tourism Code

Natural or legal persons registered in the register provided for in article L. 141-3 must mention the name or business name and legal form of the company or organisation, their registration number, and the name and address of their guarantor and insurer in their correspondence and contractual documents. Where applicable, this information must also appear on their websites. Non-contractual or advertising documents must include the name and address of the…

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Article R211-3-1 of the French Tourism Code

The exchange of pre-contractual information or the provision of contractual terms and conditions shall be in writing. This may be done electronically. The name or company name and address of the organiser or retailer must be mentioned, together with details of its registration in the register provided for in article L. 141-3 or, where applicable, the name, address and details of the registration of the federation or union mentioned in…

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Article R211-4 of the French Tourism Code

Prior to the conclusion of the contract, the organiser or retailer must communicate the following information to the traveller: 1° The main characteristics of the travel services: a) The destination or destinations, itinerary and periods of stay, with the dates and, where accommodation is included, the number of nights included; b) The means, characteristics and categories of transport, the places, dates and times of departure and return, the duration and…

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Article R211-6 of the French Tourism Code

In addition to the information defined in article R. 211-4, the contract must include the following information: 1° The traveller’s special requirements that the organiser or retailer has accepted; 2° A statement indicating that the organiser and retailer are responsible for the proper performance of all the travel services included in the contract in accordance with article L. 211-16 and that they are obliged to provide assistance to the traveller…

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Article R211-7 of the French Tourism Code

The traveller may assign his contract to a transferee who fulfils the same conditions as he does for taking the trip or holiday, as long as this contract has not produced any effect. Unless otherwise stipulated, the transferor must inform the organiser or retailer of his decision by any means capable of producing an acknowledgement of receipt no later than seven days before the start of the trip. Under no…

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