It is prohibited to abuse a person’s weakness or ignorance in order to obtain commitments:1° Either as a result of canvassing by telephone or fax;2° Or as a result of a personalised solicitation, without such solicitation necessarily being by name, to visit a place of sale, made at home and accompanied by the offer of particular advantages;3° Or on the occasion of meetings or excursions organised by or for the…
It is prohibited to abuse a person’s weakness or ignorance in order to obtain, without any real consideration, sums in cash or by transfer, bank or postal cheques, payment orders by payment card or credit card or securities, within the meaning of article 529 of the Civil Code.
It is prohibited to refuse a consumer the sale of a product or the provision of a service, unless there is a legitimate reason for doing so; It is also prohibited to make the sale of a product conditional on the purchase of a fixed quantity or on the simultaneous purchase of another product or service, or to make the provision of a service conditional on the provision of another…
It is prohibited to require immediate or deferred payment for goods or services supplied by a trader or, in the case of goods, to require their return or preservation, without the goods having been the subject of a prior order by the consumer.The provisions of this article also apply to contracts for the supply of water, gas or electricity where they are not packaged in a delimited volume or in…
The provisions of article L. 121-12 do not preclude the charging of interest, commissions or fees in respect of overdraft facilities or bank overdrafts provided for in the account agreement instituted in article L. 312-1-1 of the Monetary and Financial Code which specifies the amount or method of calculation of such remuneration.
Payment resulting from a legislative or regulatory obligation does not require an express prior commitment.
The following are prohibited: 1° The sale practised by the so-called “snowball” process or any other similar processes consisting in particular of offering goods to the public with the expectation that they will obtain these goods free of charge or against remittance of a sum less than their real value and making sales conditional on the placing of vouchers or tickets with third parties or on the collection of memberships…
The telephone number for receiving a consumer’s call with a view to obtaining the proper performance of a contract concluded with a trader or the handling of a complaint may not be surcharged.This number shall be indicated in the contract and correspondence.
Prior to the conclusion of a contract of sale or provision of services, the trader shall ensure that the consumer has given his express consent to any additional payment over and above the price of the main subject matter of the contract.In the event that the additional payment results from the consumer’s consent given by default, i.e. in the absence of express opposition on his part to paying options which…
The provisions of this section are of public order.
Our French business lawyers are here to help.
We offer a FREE evaluation of your case.
Call us at +33 (0) 1 84 88 31 00 or send us an email.
is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
Resources
is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
Useful links
