Article R224-32 of the French Consumer Code
November 7, 2023
The obligation set out in article L. 224-109 applies to the following categories of equipment and spare parts:
The obligation set out in article L. 224-109 applies to the following categories of equipment and spare parts:
For the purposes of this section, durable medium means: a durable medium within the meaning of 8° of the introductory article.
At the entrance to the premises where the public is received to make a request for maintenance or repair of equipment mentioned in article R. 224-32, the professional referred to in article L. 224-109, informs the consumer of the possibility of opting, during the proposed maintenance or repair service, for the use of parts from the circular economy, by means of a clear, visible and externally legible display. This display…
In the context of an offer to provide maintenance or repair services for equipment requiring the use of a part falling within a category mentioned in article R. 224-32, the trader, before the consumer accepts the offer, allows the consumer to opt for the use of a corresponding part from the circular economy. The trader shall record, on a durable medium, the consumer’s choice to use this part instead of…
When, several parts from the circular economy can be offered to replace the same defective part, in particular when the choice of one of them has consequences on the repair or maintenance time or price, the possibility of choosing between the different parts and options is clearly presented to the consumer. He shall specify his choice on a durable medium.
The trader shall keep, where appropriate in dematerialised form, a duplicate copy of the documents communicated to the consumer for a period of two years.
The medical devices listed in this section are medical devices within the meaning of Article 2 of Regulation (EU) 2017/745 of the European Parliament and of the Council of 5 April 2017 concerning medical devices. The spare parts listed in this section are parts and components as defined in paragraph 1 of Article 23 of the same Regulation. The definitions in Article 2 of the same Regulation apply to the…
Manufacturers, importers and distributors of vehicles for the physically disabled, including electric scooters and walkers, shall ensure the availability of spare parts, in particular those listed as follows, for a minimum period of five years from the date on which the last unit of the model concerned was placed on the national market: a) Upholstery; b) Backrests; c) Headrests; d) Armrests; e) Armrests; f) Wheel supports ; g) Wheels including…
Manufacturers, importers and distributors of walking sticks and crutches shall ensure the availability of spare parts, in particular those listed below, for a minimum period of five years from the date on which the last unit of the model concerned was placed on the national market: tips. The provisions of this article shall not apply to parts that could not be used to maintain the intended purpose of this equipment…
Manufacturers, importers and distributors of electric or electronic blood pressure monitors and thermometers shall ensure the availability of spare parts, in particular those listed as follows, for a minimum period of five years from the date on which the last unit of the model concerned was placed on the national market: a) Cuffs; b) Batteries; c) Chargers. The provisions of this article do not apply to parts that could not…
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is a Registered Trademark of
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75001, Paris France
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Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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