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Article L133-10 of the French Monetary and Financial Code

I. – Where the payment service provider refuses to execute a payment order or initiate a payment transaction, it shall notify the payment service user, or make the notification available to the payment service user in accordance with the agreed procedures, as soon as possible and, in any event, within a period which may not exceed that provided for in Article L. 133-13, and shall, if possible and unless prohibited…

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Article L133-11 of the French Monetary and Financial Code

The payer’s payment service provider(s) and the payee’s payment service provider(s) and their intermediaries involved in the execution of a payment transaction transfer the total amount of the payment transaction and may not deduct charges from the amount transferred. However, the payee may agree with his payment service provider that the latter deducts the charges due to him from the amount transferred in advance. In this case, the total amount…

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Article L133-12 of the French Monetary and Financial Code

Without prejudice to the provisions of Article L. 133-1, the provisions of this section apply to payment transactions carried out in euros and to payment transactions involving a single conversion between the euro and the official currency of a State party to the Agreement on the European Economic Area outside the euro zone, provided that the required conversion is carried out in that State and that, in the case of…

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Article L133-13 of the French Monetary and Financial Code

I. – The amount of the payment transaction is credited to the payee’s payment service provider’s account no later than the end of the first business day following receipt of the payment order as defined in article L. 133-9. This period may be extended by a further business day for payment transactions ordered on paper. II. – The payee’s payment service provider transmits a payment order given by the payee,…

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Article L133-14 of the French Monetary and Financial Code

I. – The value date of a sum credited to the payee’s account may not be later than the business day on which the amount of the payment transaction is credited to the payee’s payment service provider’s account. The payee’s payment service provider shall make the amount of the transaction available to the payee immediately after his own account has been credited, including for payment transactions taking place within one…

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Article L133-15 of the French Monetary and Financial Code

I. – The payment service provider issuing a payment instrument must ensure that personalised security data as defined in Article L. 133-4 is not accessible to persons other than the Payment Service User authorised to use the instrument. The payment service provider shall refrain from sending any unsolicited payment instrument, except where a payment instrument already given to the payment service user needs to be replaced. II. – The payment…

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Article L133-16 of the French Monetary and Financial Code

As soon as he receives a payment instrument, the Payment Service User shall take all reasonable steps to safeguard the security of his personalised security data. He shall use the payment instrument in accordance with the conditions governing its issue and use, which must be objective, non-discriminatory and proportionate.

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Article L133-17 of the French Monetary and Financial Code

I. – When the Payment Service User becomes aware of the loss, theft, misappropriation or any unauthorised use of his payment instrument or the data linked to it, he shall inform his payment service provider or the entity designated by the latter without delay so that the instrument can be blocked. II. – Where payment is made by means of a payment card issued by a credit institution, an institution…

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Article L133-17-1 of the French Monetary and Financial Code

An account-holding payment service provider may refuse a payment service provider providing an account information or payment initiation service access to a payment account for objectively justified and documented reasons relating to unauthorised or fraudulent access to the payment account by that payment service provider, including unauthorised or fraudulent initiation of a payment transaction. In the cases referred to in the first subparagraph, the payment service provider managing the account…

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Article L133-18 of the French Monetary and Financial Code

In the event of an unauthorised payment transaction reported by the payment service user under the conditions set out in Article L. 133-24, the payer’s payment service provider shall reimburse the payer the amount of the unauthorised transaction immediately after becoming aware of the transaction or after being informed of it, and in any event no later than the end of the first following business day, unless it has good…

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