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Article R512-16-4 of the French Consumer Code

The order and delivery of the goods shall be recorded in a report containing, in addition to a description of the goods and an indication of the price paid when the order was placed, including transport costs, the following information: 1° The surname, first names, position and place of residence of the authorised agent; 2° The date and time of the order; > The date and time of the order…

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Article R512-16-7 of the French Consumer Code

Where the analyses or tests carried out on the sample have established that it does not comply with the regulations, the price of the samples paid by the administrative service shall be reimbursed to it by the person from whom the goods were ordered, without prejudice to the penalty provided for in Article L. 531-6.

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Article R512-17 of the French Consumer Code

Any sampling shall include at least three samples, except in the cases provided for in articles R. 512-18 to R. 512-24. One is sent to the State laboratory for analysis, the other two may be sent to the experts appointed under the conditions defined in articles L. 512-42 à L. 512-49.

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Article R512-18 of the French Consumer Code

Sampling shall be carried out in two samples where, because of their value, nature, the insufficient quantity available, the weight or volume of the goods or of the samples intended for analysis or testing, the goods cannot be sampled in three samples.

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Article R512-19 of the French Consumer Code

The sample shall comprise a single sample relating to all or part of the goods where the goods are rapidly deteriorable. A receipt given to the owner or holder of the goods under the conditions set out in article R. 512-14 mentions the quantity rendered unusable.

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Article R512-21 of the French Consumer Code

When, due to its value, its nature or the insufficient quantity of product, the goods cannot be sampled in several samples but only in one sample, and the counter-expertise can be carried out on this sample, it shall be placed in its entirety under seal. As soon as the analysis or test permits, the goods or parts thereof intended for the expert examination referred to in Article L. 512-42 shall…

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