Article D224-57 of the French Consumer Code
The trader shall keep a duplicate copy of the documents communicated to the consumer for a period of two years.
The trader shall keep a duplicate copy of the documents communicated to the consumer for a period of two years.
I.-Prior to the conclusion of a contract, providers of publicly available electronic communications services shall communicate, pursuant to 1° of Article L. 224-27-1, the following information: 1° For each service provided, any minimum levels of service quality where offered and, for services other than Internet access services, the specific quality indicators provided. Where no minimum level of service quality is offered, this must be stated. 2° The amounts due respectively…
In application of Article L. 224-42-3, providers of Internet access services or publicly accessible interpersonal communications services who subject the provision of these services to certain conditions, publish, in a clear, complete, up-to-date, machine-readable and accessible form for people with disabilities, the following information:
For the application of Article L. 224-112, parts from the circular economy mean components and elements from a preparation operation with a view to their re-use within the meaning of the provisions of Articles L. 541-1-1 et L. 541-4-3 of the Environment Code.
The obligation set out in Article L. 224-112 does not apply in the following cases: 1° Where parts from the circular economy are not available within the timeframe compatible with the date or timeframe for the provision of the maintenance or repair service determined under the conditions provided for in Article L. 216-1; 2° Where the maintenance or repair service cannot be carried out in compliance with user safety.
1° L’obligation prévue par l’article L. 224-112 s’applique aux catégories d’outils de bricolage et de jardinage motorisés suivantes: a) Ride-on, walk-behind or robotic lawnmowers; b) Chainsaws; c) Hedge trimmers; d) Brush cutters; e) Tillers and tillers; f) Shredders; g) High-pressure cleaners; 2° The obligation under Article L. 224-112 applies, for the categories of tools mentioned in 1°, to the following categories of spare parts: a) Electric or internal combustion engines;…
For the purposes of this section, a durable medium means: a durable medium within the meaning of 8° of the introductory article of the legislative part of the Consumer Code.
At the entrance to the premises where the public is received to make a request for maintenance or repair of equipment mentioned in Article R. 224-62, the professional, mentioned in Article L. 224-112, informs the consumer of the possibility of opting, on the occasion of the proposed maintenance or repair service, for the use of parts from the circular economy, by means of a clear, visible and legible display from…
In the context of an offer to provide a service for the maintenance or repair of equipment requiring the use of a part falling within a category mentioned in Article R. 224-62, the trader shall allow the consumer, before the consumer accepts the offer, to opt for the use of a corresponding part from the circular economy. The trader shall collect, on a durable medium, the consumer’s choice to use…
Where several parts from the circular economy can be offered to replace the same defective part, in particular where the choice of one of them has consequences for the repair or maintenance time or price, the possibility of choosing between the different parts and options is clearly presented to the consumer. The consumer shall specify his choice on a durable medium.
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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