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Article D224-18 of the French Consumer Code

The tool mentioned in the first paragraph of Article L. 224-43 allows electronic communications operators, within the meaning of 6° of article L. 32 of the French Post and Electronic Communications Code, operating one or more value-added numbers, to be informed daily, for each number concerning them: 1° Alerts relating to inaccuracies in the information contained in the tool; 2° Alerts when an associated service does not comply with the…

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Article D224-19 of the French Consumer Code

Electronic communications operators, within the meaning of 6° of article L. 32 du code des postes et des communications électroniques, exploitant un ou plusieurs numéros à valeur ajoutée, sont informés quotidiennement par les fournisseurs d’un service de communications vocales, au sens du 7° de l’article L. 32 of the French Post and Electronic Communications Code, of the alerts sent to the mechanism provided for in Article L. 224-51 for each…

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Article D224-20 of the French Consumer Code

An order of the Minister responsible for consumer affairs shall, where necessary, lay down the procedures by which the alerts referred to in articles D. 224-18 and D. 224-19 may be voluntarily made available to the administrative authority responsible for competition and consumer affairs, the Autorité de régulation des communications électroniques, des postes et de la distribution de la presse, the national criminal investigation department responsible for combating cybercrime and…

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Article D224-21 of the French Consumer Code

While this does not preclude the voluntary application of any more restrictive rules and the implementation of complementary actions, decided by itself or by the most representative professional body in the value-added services sector, each electronic communications operator, within the meaning of the 6° of article L. 32 of the French Post and Electronic Communications Code, operating one or more value-added numbers, shall check the information present in the tool…

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Article R224-22 of the French Consumer Code

The professional who markets maintenance or repair services for passenger cars and vans defined in article R. 311-1 of the Highway Code allows consumers to opt to use spare parts from the circular economy instead of new parts under the conditions set out in Articles R. 224-23 to R. 224-25.

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Article R224-23 of the French Consumer Code

The provisions of article R. 224-22 do not apply in the following cases: 1° When the vehicle is the subject of maintenance or repair services carried out free of charge, or under contractual warranties, or as part of recall actions in accordance with the provisions of article R. 321-14-1 of the Highway Code; 2° When the parts from the circular economy are not available within a period compatible with the…

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