Article R242-3 of the French Consumer Code
November 7, 2023
A failure to reimburse the consumer under the conditions set out in article L. 222-15 is punishable by the fine laid down for fifth-class offences.
A failure to reimburse the consumer under the conditions set out in article L. 222-15 is punishable by the fine laid down for fifth-class offences.
A repeat offence of the offences punishable under articles R. 242-1 to R. 242-3 is punishable in accordance with the provisions of articles 132-11 and 132-15 of the Penal Code.
The penalties for failure to provide the information required for the distance provision of insurance transactions are laid down by the provisions: -of the Chapter II of Title I of Book I of the Insurance Code for operations carried out by companies governed by the same code; from Chapter I of Title II of Book II of the code de la mutualité for operations carried out by mutual insurers and…
Failing to provide a disabled consumer with the contracts and information they have requested in the form adapted to their disability in breach of article L. 224-2 is punishable by the fine laid down for 5th class offences.
The failure to mention in the electricity or natural gas supply offer the information provided for in article L. 224-3 is punishable by the fine laid down for 5th class offences.
The failure to provide the consumer with an electricity or natural gas supply contract in writing or available on a durable medium under the conditions set out in article L. 224-4 is punishable by the fine laid down for 5th class offences.
The failure to mention in the electricity or natural gas supply contract provided to the consumer the information provided for in article L. 224-7 is punishable by a 5th class fine.
The following are punishable by the fine laid down for 5th class offences: 1° Failure to offer the consumer a single contract for the supply and distribution of electricity or natural gas in breach of the provisions of Article L. 224-8; 2° Refusing the consumer the benefit of one or more of the technical services offered by the network operator under the single contract in breach of the provisions of…
The following are punishable by the fine laid down for 5th class offences: 1° Failure to notify the consumer of any proposed changes to the contractual terms and conditions for the supply of electricity or natural gas in accordance with the provisions of Article L. 224-10; 2° Failure to provide this communication with information on the cancellation option provided for in article L. 224-10.
Failing to provide, at least once a year, billing based on the energy actually consumed in accordance with the provisions of article L. 224-11 is punishable by a 5th class fine.
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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