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Article R212-4 of the French Consumer Code

The 3° of article R. 212-1 and 6° of article R. 212-2 do not preclude the existence of clauses by which the supplier of financial services reserves the right to change the rate of interest owed by or to the consumer, or the amount of any charges relating to financial services, without any prior notice in the event of a legitimate reason, provided that the professional is required to inform…

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Article D213-2 of the French Consumer Code

The period mentioned in article L. 213-1 is set at ten years from the conclusion of the contract where delivery of the goods or performance of the service is immediate. In all other cases, the period runs from the conclusion of the contract until the date of delivery of the goods or performance of the service and for a period of ten years thereafter.

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Article D215-1 of the French Consumer Code

The facility for cancelling the contract provided for in Article L. 215-1-1 is presented to the consumer as “cancel your contract” or a similar unambiguous wording, displayed in legible characters. This facility is directly and easily accessible from the online interface from which the consumer can conclude contracts electronically. This facility is directly and easily accessible from the online interface from which the consumer can conclude contracts electronically. This functionality…

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Article D215-2 of the French Consumer Code

I.-For the purposes of identifying the contract to be cancelled, the cancellation feature provided for in article L. 215-1-1 includes sections enabling the trader to be provided with the following information, or to confirm its accuracy: 1° The surname and first name of the consumer, or if the contract has been concluded with a legal entity, its business name or corporate name; 2° The e-mail address or, failing that, the…

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Article D215-3 of the French Consumer Code

After filling in or confirming the headings provided for in article D. 215-2, the consumer accesses, before notifying the trader of his termination, a page which provides a summary of his termination enabling him to check and, if necessary, amend the information provided. The consumer notifies the trader of the termination of the contract by activating a function which is directly accessible from the page provided for in the first…

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Article D217-1 of the French Consumer Code

In application of article L. 217-10, the seller shall inform the consumer of the practical arrangements for returning the goods if they cannot be brought into conformity at the place where the goods are located. If the goods can be returned by post without causing the consumer any major inconvenience or incurring costs disproportionate to their value, the consumer shall send the goods to the seller by post. In this…

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Article D217-2 of the French Consumer Code

I.-For the purposes of the first paragraph of article L. 217-22: 1° The contact details of the guarantor also include, where applicable, an indication of the guarantor’s electronic address or any other relevant digital means; 2° The content of the contract shall mention any exclusions or any factors excluding the commercial guarantee; II. II.-For the purposes of the third paragraph of the same article L. 217-22, the commercial guarantee is…

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