Article L221-29 of the French Consumer Code
November 8, 2023
The provisions of this chapter are a matter of public policy.
The provisions of this chapter are a matter of public policy.
The provisions of this chapter apply to the services mentioned in Books I to III and Title V of Book V of the Monetary and Financial Code as well as to operations carried out by the undertakings governed by the code des assurances, by mutual societies and unions governed by Book II of the Code de la mutualité and by provident institutions and unions governed by Title 3 of Book…
The obligations laid down in the provisions of this chapter shall apply to financial service providers and intermediaries.
For contracts relating to financial services involving an initial service agreement followed by successive transactions or a series of separate transactions of the same nature staggered over time, the provisions of this chapter apply only to the first service agreement. For tacitly renewable contracts, the provisions of this chapter apply only to the initial contract. In the absence of an initial service agreement, where successive or separate operations of the…
For the purposes of this chapter, a durable medium is any instrument which enables the consumer to store information addressed personally to him in order to be able to refer to it at a later date for a period of time appropriate to the purposes for which the information is intended and which allows identical reproduction of the information stored.
In good time and before being bound by a contract, the consumer shall receive information, the list of which shall be laid down by decree in the Conseil d’Etat, covering:1° The identity and contact details of the professional and of any person acting on his behalf;2° Information relating to the financial products, instruments and services offered;3° The right of withdrawal;4° The contractual terms and conditions, in particular tariffs, and the…
The consumer shall receive, in writing or on another durable medium available to him and to which he has access in good time and prior to any commitment, the contractual terms and conditions as well as the information mentioned in article L. 222-5. They are provided to the consumer in accordance with the legislative and regulatory provisions specific to each product, financial instrument or service offered. The supplier shall perform…
The consumer has a period of fourteen completed calendar days in which to exercise his right of withdrawal, without having to give any reason or incur any penalties. The period during which the right of withdrawal may be exercised runs from the day on which: 1° The distance contract is concluded; 2° The consumer receives the contractual terms and conditions and information, in accordance with Article L. 222-6, if the…
The period referred to in article L. 222-7 runs from the day on which : 1° The distance contract is concluded; 2° The consumer receives the contractual terms and conditions and the information in accordance with Article L. 222-6, if the latter date is later than that mentioned in 1° of this article.
The right of withdrawal does not apply: 1° To the supply of financial instruments mentioned in Article L. 211-1 of the Monetary and Financial Code as well as the order reception-transmission and execution services on behalf of third parties referred to in Article L. 321-1 of the same code; 2° Contracts performed in full by both parties at the express request of the consumer before the latter exercises his right…
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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