Title II: RULES FOR THE FORMATION AND PERFORMANCE OF CERTAIN CONTRACTS

The consumer has free access to his consumption data.The terms and conditions of access to consumption data and statements are specified by a decree issued after consulting the Conseil national de la consommation and the Commission de régulation de l’énergie.

For dynamic pricing offers mentioned in article L. 332-7 du code de l’énergie, the supplier shall make available to the consumer the warning system for significant variations in the market price provided for in V of this article.

Any draft amendment envisaged by the supplier to the contractual terms and conditions shall be communicated to the consumer by post or, at the consumer’s request, by electronic means, at least one month before the envisaged date of application. In the case of electricity or gas, any plans to amend the contractual provisions relating to the arrangements for determining the price of supply, as well as the reasons, preconditions and…

The electricity or natural gas supplier bills, at least once a year, according to the energy consumed. No electricity or natural gas consumption more than fourteen months prior to the last reading or self-reading may be billed, except in the event of lack of access to the meter, failure by the consumer to send an index relating to his actual consumption, following a letter sent to the customer by the…