Where a contract for the supply of digital content or digital services including a clause requiring compliance with a minimum performance period has been subscribed to by the consumer, the invoices drawn up by the trader shall mention the remaining duration of the commitment or the date of the end of the commitment or, where appropriate, mention that this minimum contractual performance period has expired.
The provisions of this article shall apply to any professional providing digital content or digital services and offering the consumer, directly or via a third party, an after-sales service, a technical assistance service or any other service responsible for handling complaints relating to the performance of the contract concluded with that professional, and accessible via a voice communications service within the meaning of 7° of Article L. 32 of the…
In the absence of or beyond a minimum performance period imposed by the contract, the period of notice for termination by a consumer of a contract for the supply of digital content or digital services may not exceed ten days from receipt by the trader of the request for termination. The consumer may, however, request that such termination take effect more than ten days after the trader has received the…
The trader shall provide the digital content or the digital service without undue delay after the conclusion of the contract, unless the parties expressly agree on a specific date or period. The trader has fulfilled the obligation to supply when the digital content or the digital service, or any appropriate means of accessing or downloading it, are made available or accessible to the consumer at any physical or virtual location…
If the trader fails to fulfil his obligation to supply under the conditions set out in Article L. 224-25-10, the consumer may : 1° Notify the trader of the suspension of payment of all or part of the price until the trader performs, under the conditions of articles 1219 and 1220 of the Civil Code; 2° Rescind the contract if, after giving formal notice to the professional to provide the…
The trader provides digital content or a digital service in accordance with the contract and the criteria set out in Article L. 224-25-14. Where the contract provides for a one-off supply of digital content or a digital service, or a series of separate supply operations, the trader is liable for any lack of conformity existing at the time of the supply and which becomes apparent within two years of the…
The digital content or digital service conforms to the contract if it meets in particular, where applicable, the following criteria: 1° It corresponds to the description, type, quantity and quality, in particular as regards functionality, compatibility, interoperability, or any other characteristic provided for in the contract; 2° It is fit for any special purpose intended by the consumer, which was brought to the attention of the trader at the latest…
I.-In addition to the compliance criteria set out in the contract, the digital content or digital service is compliant if it meets the following criteria: 1° It is fit for the use normally expected of digital content or a digital service of the same type, taking into account, where applicable, any provisions of European Union law and national law and all technical standards, or in the absence of such technical…
Where, in the course of the contract, personal data processing is carried out by the trader, a failure on his part to comply with his obligations under Regulation (EU) 2016/679 of 27 April 2016 and Law No. 78-17 of 6 January 1978 on data processing, data files and individual liberties, where such failure results in non-compliance with one or more of the compliance criteria set out in this section, shall…
I.-Defects in conformity which become apparent within twelve months of the digital content or digital service being supplied are presumed to have existed at the time of that supply, in the absence of proof to the contrary. Where the contract provides for the continuous supply of the digital content or the digital service over a given period, the burden of proof as to whether the digital content or the digital…
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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