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Article L241-14 of the French Consumer Code

Any breach of the provisions of articles L. 217-25 to L. 217-27 relating to after-sales services is punishable by an administrative fine of up to 3,000 euros for a natural person and 15,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L241-15 of the French Consumer Code

Any breach of the provisions of article L. 217-28 relating to the suspension of the guarantee period is punishable by an administrative fine of up to 3,000 euros for a natural person and 15,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-4 of the French Consumer Code

Where the trader has not reimbursed the sums paid by the consumer, the sums due shall automatically be increased by the statutory rate of interest if the reimbursement is made no later than ten days after the expiry of the periods laid down in the first and second paragraphs of Article L. 221-24, of 5% if the delay is between ten and twenty days, of 10% if the delay is…

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Article L242-5 of the French Consumer Code

Failing to provide the customer with a copy of the contract under the conditions set out in article L. 221-9 or delivering a contract that does not comply with the provisions of the same article is punishable by two years’ imprisonment and a fine of 150,000 euros.

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Article L242-6 of the French Consumer Code

The failure to provide the standard withdrawal form provided for in article L. 221-9 or the supply of a form that does not comply with the provisions of 7° of article L. 221-5 are punishable by two years’ imprisonment and a fine of 150,000 euros.

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Article L242-7 of the French Consumer Code

In breach of the provisions of article L. 221-10, payment or consideration before the expiry of the period of seven days from the conclusion of the off-premises contract is punishable by two years’ imprisonment and a fine of 150,000 euros.

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