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Article L224-23 of the French Consumer Code

Any sums paid in advance by the consumer to the trader shall be returned to him, subject to the payment of any outstanding invoices, at the latest within thirty days of the payment of the last invoice.Sums paid by the consumer by way of a guarantee deposit shall be returned to him by the trader at the latest within thirty days of the latter’s repossession of the guaranteed object, which…

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Article L224-25-1 of the French Consumer Code

For the purposes of this section, the following definitions shall apply: 1° Digital environment: any computer hardware, software and network connection used by the consumer to access or make use of digital content or a digital service; 2° Integration: linking and integrating digital content or a digital service with the components of the consumer’s digital environment to enable the digital content or digital service to be used in accordance with…

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Article L224-25-2 of the French Consumer Code

I.-The provisions of this section shall apply to any contract under which a trader, or any person holding himself out or acting as a trader, provides digital content and a digital service to a consumer, and the consumer pays a price or obtains any other benefit instead of or in addition to paying a price. These provisions apply to contracts for the supply of digital content and digital services to…

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Article L224-25-3 of the French Consumer Code

I.-With the exception of II and III of Article L. 224-25-22, the provisions of this section do not apply to digital content and digital services which are integrated or interconnected with goods within the meaning of the introductory article and which are provided as part of the contract for the sale of these goods, whether such digital content or digital services are provided by the seller or by a third…

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Article L224-25-4 of the French Consumer Code

With the exception of Article L. 224-25-6, the provisions of this subsection are not applicable to non-number-based interpersonal communications services within the meaning of 6° quater of Article 32 of the French Post and Electronic Communications Code, which are subject to the provisions of Section 3 of this chapter.

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Article L224-25-5 of the French Consumer Code

Any contract entered into by a consumer for the supply of digital content or digital services shall include at least the following information: 1° The identity and contact details of the professional; 2° The information mentioned in articles L. 111-1, L. 221-5 and, where applicable, L. 221-8 and L. 221-11, and in particular: a) The nature of the benefit granted by the consumer instead of or in addition to the…

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Article L224-25-6 of the French Consumer Code

Traders who offer, directly or through a third party, a supply of digital content or digital services may not make the conclusion or amendment of the terms of the contract governing that supply subject to the consumer’s acceptance of a clause requiring compliance with a minimum contract performance period of more than twenty-four months from the date of conclusion of the contract or its amendment.

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Article L224-25-7 of the French Consumer Code

Where a contract for the supply of digital content or digital services including a clause requiring compliance with a minimum performance period has been subscribed to by the consumer, the invoices drawn up by the trader shall mention the remaining duration of the commitment or the date of the end of the commitment or, where appropriate, mention that this minimum contractual performance period has expired.

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