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Article L224-25-28 of the French Consumer Code

Where the consumer asks the trader, during the period of the legal guarantee or the commercial guarantee granted to him at the time of the supply of digital content or a digital service, to bring the digital content or digital service into conformity with the contract covered by the guarantee, any period of immobilisation or unavailability of that content or service suspends the guarantee which remained in force until the…

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Article L224-25-29 of the French Consumer Code

The provisions of this section do not deprive the consumer of the right to exercise the action resulting from the warranty for hidden defects as set out in articles 1641 to 1649 of the Civil Code or any other action of a contractual or extra-contractual nature recognised to him by law. Where a restriction arising from the infringement of the rights of any third party, in particular intellectual property rights,…

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Article L224-26 of the French Consumer Code

For the purposes of this section, the following definitions shall apply: 1° Electronic communications services means services consisting wholly or mainly in the provision of electronic communications within the meaning of 6° of Article L. 32 of the French Post and Electronic Communications Code; 2° Micro-enterprises and small enterprises means the enterprises defined in the Annex to European Commission Recommendation 2003/361/EC of 6 May 2003; > End-user means a user…

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Article L224-26-1 of the French Consumer Code

Articles L. 224-28, L. 224-29, L. 224-31, L. 224-33, L. 224-34, L. 224-40, L. 224-42 and L. 224-42-1 do not apply to interpersonal communications services not based on numbering within the meaning of 6° quater of Article L. 32 of the French Post and Electronic Communications Code. Articles L. 224-27, L. 224-27-1, L. 224-28, L. 224-29, L. 224-39, L. 224-40, L. 224-42 and L. 224-42-1 and L. 224-42-3 do not…

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Article L224-26-2 of the French Consumer Code

Article L. 224-27, the I of article L. 224-28, articles L. 224-29, L. 224-30, L. 224-42 and the I and III of article L. 224-42-2 are also applicable to end users who are micro-enterprises, small businesses or non-profit organisations unless these users have expressly agreed to waive all or part of these provisions. The articles L. 224-26-3, L. 224-33, L. 224-40 and L. 224-42-1 apply to end users.

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Article L224-26-3 of the French Consumer Code

This section shall not apply to micro-enterprises providing non-dial-based interpersonal communications services, unless they also provide other electronic communications services. Prior to the conclusion of a contract, such undertakings shall inform consumers of this exemption, by means of a clear and unambiguous statement indicating that the contract does not, by virtue of this exemption, benefit from the consumer protection provisions laid down in this Section.

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Article L224-27 of the French Consumer Code

I.-Prior to the conclusion of a contract, providers of publicly available electronic communications services shall communicate to consumers, insofar as it concerns a service they provide: 1° The information mentioned in articles L. 111-1, L. 221-5 and, where applicable, L. 221-8 and L. 221-11 ; 2° The information mentioned in article L. 224-27-1. This information shall be communicated in a clear and comprehensible manner on a durable medium or, where…

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