Book II: FORMATION AND EXECUTION OF CONTRACTS

I.- Service providers making an offer of electronic communications services to the consumer, directly or through a third party, may not make the conclusion or amendment of the terms of a contract governing the provision of an electronic communications service subject to acceptance by the consumer of a term requiring compliance with a minimum period of performance of the contract of more than twenty-four months from the date of conclusion…

The provisions of article L. 224-28 do not apply to the duration of an instalment contract where the consumer has, by separate contract, agreed to make instalment payments exclusively for the deployment of a physical connection, in particular to very high capacity networks. A contract for the deployment of a physical connection does not include terminal equipment, such as routers or modems, and does not prevent consumers from exercising their…

I.-Where Internet access services or publicly available interpersonal communications services are billed according to the duration or volume of consumption, their providers shall make available to the consumer a free function enabling the use of each of these services to be monitored and controlled. This function makes it possible to inform the consumer of the levels of consumption achieved, in particular by indicating the volume or duration of use of…

Providers of publicly available internet access services or interpersonal communications services shall make available to the consumer a free, easily identifiable and accessible facility to prevent any provider of third-party products or services from using the electronic communications service bill to charge for those products or services.

An order of the Minister responsible for consumer affairs, issued after consulting the National Consumer Affairs Council, sets out the list of additional information relating to the level of consumption that suppliers may be required to provide. This order also specifies the procedures for implementing provisions aimed at temporarily preventing the continued use of a service beyond a financial ceiling or volume limit.