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Article L216-5 of the French Consumer Code

The trader shall indicate in writing to the consumer at the time of purchase, where applicable, the cost of delivery and of putting the goods into service. The consumer must be given the opportunity to express any reservations in writing when he takes possession of the goods, particularly in the event of a defect in the goods or failure to provide the instructions for use or installation instructions. The absence…

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Article L216-6 of the French Consumer Code

I.-In the event of a breach by the trader of his obligation to deliver the goods or provide the service under the conditions set out in article L. 216-1, the consumer may : 1° Notify the trader of the suspension of payment of all or part of the price until the trader performs, under the conditions of articles 1219 and 1220 of the Civil Code; 2° Rescind the contract if,…

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Article L216-7 of the French Consumer Code

Where the contract is terminated under the conditions set out in article L. 216-6, the trader shall reimburse the consumer for all sums paid, at the latest within fourteen days of the date on which the contract was cancelled. .

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Article L217-1 of the French Consumer Code

I.-The provisions of this chapter apply to contracts for the sale of movable tangible property between a professional seller, or any person presenting or acting as such, and a buyer acting as a consumer. For the purposes of this Chapter, contracts under which the seller delivers goods and transfers ownership thereof to a consumer and the consumer provides any other benefit, instead of or in addition to the payment of…

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Article L217-3 of the French Consumer Code

The seller shall deliver goods that comply with the contract and with the criteria set out in article L. 217-5. It is responsible for defects in conformity existing at the time of delivery of the goods within the meaning of article L. 216-1, which appear within a period of two years from the date of the contract. In the case of a contract for the sale of goods containing digital…

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Article L217-4 of the French Consumer Code

The good conforms to the contract if it meets in particular, where applicable, the following criteria: 1° It corresponds to the description, type, quantity and quality, in particular as regards functionality, compatibility, interoperability, or any other characteristic provided for in the contract; 2° It is fit for any special purpose intended by the consumer, made known to the seller no later than at the time of conclusion of the contract…

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Article L217-5 of the French Consumer Code

I.-In addition to the criteria of conformity with the contract, goods are conforming if they meet the following criteria: 1° It is fit for the purpose normally expected of goods of the same type, taking into account, where applicable, any provisions of European Union law and national law as well as any technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector…

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Article L217-6 of the French Consumer Code

Where, in the course of the contract, personal data is processed by the trader, a failure on his part to comply with his obligations under Regulation (EU) 2016/679 of 27 April 2016 and the loi n° 78-17 du 6 janvier 1978 relative à l’informatique, aux fichiers et aux libertés, insofar as such failure results in non-compliance with one or more of the compliance criteria set out in this section, shall…

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