Where the contract is concluded at a distance, the trader shall provide the consumer, in a legible and comprehensible manner, with the information provided for in Article L. 221-5 or makes them available by any means appropriate to the means of distance communication used.
Where the means of distance communication used imposes space or time limits on the presentation of information, the trader shall provide the consumer by the means of communication used by the latter, before the conclusion of the contract and under the conditions laid down in Article L. 221-5, at least the information on the essential characteristics of the goods or services, their price, his identity, the duration of the contract…
The trader shall provide the consumer, on a durable medium, within a reasonable period of time after the conclusion of the contract and at the latest at the time of delivery of the goods or before performance of the service or contract for the supply of digital content provided without tangible medium or digital services begins, with confirmation of the contract including all the information provided for in Article L….
For contracts concluded by electronic means, the trader shall remind the consumer, before he places his order, in a legible and comprehensible manner, of the information concerning the essential characteristics of the goods or services which are the subject of the order, their price, the duration of the contract and, where applicable, the minimum duration of his obligations under the contract, as provided for in Article L. 221-5.
The trader is automatically liable to the consumer for the proper performance of the obligations arising from the distance contract, whether those obligations are performed by the trader who concluded the contract or by other service providers, without prejudice to his right of recourse against them.However, he may be exonerated from all or part of his liability by proving that the failure to perform or improper performance of the contract…
Without prejudice to the provisions of article L. 221-12, a trader who contacts a consumer by telephone with a view to concluding a contract for the sale of goods or the provision of a service shall indicate at the beginning of the conversation, in a clear, precise and comprehensible manner, his identity, where applicable the identity of the person on whose behalf he is making the call and the commercial…
When a trader contacts a consumer by telephone under the conditions set out in article L. 221-16, the use of a masked number is prohibited. The number displayed before the call is established pursuant to the first paragraph is assigned to the trader on whose behalf the call is made. If the consumer is called back on this number, the trader must identify himself before any services other than the…
The consumer has a period of fourteen days in which to exercise his right of withdrawal from a contract concluded at a distance, following canvassing by telephone or off-premises, without having to give any reason for his decision or bear any costs other than those provided for in Articles L. 221-23 to L. 221-25. The period mentioned in the first paragraph runs from the day: 1° Of the conclusion of…
In accordance with Council Regulation No 1182/71/EEC of 3 June 1971 determining the rules applicable to periods, dates and time limits: 1° The day on which the contract is concluded or the day on which the goods are received shall not be counted as part of the period referred to in Article L. 221-18; 2° The time limit begins to run at the start of the first hour of the…
Where the information relating to the right of withdrawal has not been provided to the consumer under the conditions set out in 7° of Article L. 221-5, the withdrawal period is extended by twelve months from the expiry of the initial withdrawal period, determined in accordance with Article L. 221-18. However, where the provision of this information occurs during this extension, the withdrawal period expires at the end of a…
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is a Registered Trademark of
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RCS Paris n°814433470
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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