Regulatory part

The mediator shall be chosen on the basis of his or her skills and experience in relation to his or her role. The mediator shall ensure that any conflict of interest situations in which he or she is or could be involved cease immediately or are prevented. .

When a referral is made to the mediator by one of the parties, he shall inform the other parties, by letter delivered against signature or by any other means capable of establishing proof of the date of receipt of the referral, within eight days of receipt of the referral. The parties then have a period of thirty working days to send their observations to the mediator and to the claimant…

The mediator has a period of three months in which to carry out his task, from the date of receipt of the request, or where applicable the date of receipt of the parties’ observations, or the expiry of the time limit for producing them. This task may be renewed once, for the same period, at the mediator’s request and with the agreement of the parties.

The mediator hears the parties, separately or jointly, and any person whose hearing he deems useful. The parties may be assisted by any person of their choice, whose identity they shall disclose prior to the hearing. The mediator shall draw up a record of the hearings.

When a party invokes business secrecy, it shall inform the mediator, at the time of disclosure, of the information, documents or parts of documents that it considers to be covered by such secrecy and which may not then be made public or communicated to the other parties.