Regulatory part - Simple decrees

Online services enabling victims, in accordance with the provisions of article 15-3-1, to lodge complaints by electronic means, hereinafter referred to as “online complaints”, with the criminal investigation departments or units of the national police and gendarmerie, in respect of offences the list of which is set by order of the Minister of Justice, shall be implemented in accordance with the procedures set out in the provisions of this section….

When a victim is about to lodge a complaint online, he or she must be informed, by information appearing legibly on the site’s home screens: 1° That lodging a complaint online is only an option and that he or she retains the option of going to the police station or gendarmerie brigade of his or her choice to lodge a complaint, in accordance with the provisions of article 15-3; 2°…

The victim must also be informed, in accordance with the same procedures, of the rights provided for by article 10-2 of this code. The complainant shall also be informed of the procedures for communicating the outcome of his/her complaint and the procedures for appealing against any decision to close the case, as provided for in Article 40-3 of this Code. A document setting out these various rights is made available…

If the online complaint relates to an offence that has caused material injury, the victim is informed that he or she may determine the amount of his or her injury and send supporting documents electronically. If the online complaint relates to an offence causing personal injury, the victim is informed that he or she will have to go to a medico-judicial unit or to a doctor in order to obtain…

If justified by the nature of the offences that are the subject of the online complaint, and in particular in the case of complaints concerning sexual offences, the online complaint service must also include information on the possibilities for the victim to receive psychological and medical care.

If justified by the nature of the offence for which an online complaint is made, the victim is informed that any false statement may expose him or her to criminal prosecution, in accordance with the provisions of article 434-26 of the Criminal Code.

The online complaints service provides the victim, in a printable format, with a receipt for the complaint as well as a copy of the report of receipt of the complaint, which is signed, in accordance with the procedures set out in article 801-1, solely by the officer or agent of the judicial police who received the complaint, without being signed by the complainant. This service may, if necessary, enable the…

The terms and conditions under which victims filing a complaint electronically must identify themselves in a secure manner shall be specified by order of the Minister of Justice and the Minister of the Interior. The terms and conditions under which victims filing a complaint electronically must identify themselves in a secure manner shall be specified by order of the Minister of Justice and the Minister of the Interior.