French Sports Code

Sports associations or companies taking part in competitions organised by a professional league designate, in application of article L. 224-3, one or more reference persons, who may be volunteers or employees, responsible for relations with their supporters. They inform the professional league concerned of the designated contact person(s). Any contact person responsible for relations with supporters may not be a member of the supporters’ association(s) that support(s) the sports association…

Any contact person responsible for relations with supporters is appointed by the association or, where applicable, the sports company after the latter has sought the opinion of the supporters’ associations approved by the Minister for Sport that support it, by registered letter with acknowledgement of receipt. These supporters’ associations have a period of fifteen days from the date of first presentation of the registered letter to formulate their opinion. In…

The person in charge of relations with supporters ensures dialogue between all supporters and supporters’ associations that support the sports association or company. He/she advises and informs the directors of the sports association or company on any questions or requests concerning supporters or supporters’ associations. It also liaises with the representatives of the other sports associations or companies in the professional league concerned and with the representative of the State…

The sports association or company, in conjunction with the professional leagues, shall ensure that the person in charge of relations with supporters periodically undergoes “supporter relations” training.