French Consumer Code

Notwithstanding any provision to the contrary, the Commission may obtain information from public administrations, credit institutions, finance companies, electronic money institutions, payment institutions, the bodies mentioned in 5 de l’article L. 511-6 du code monétaire et financier, from social security and provident institutions, as well as from services responsible for centralising banking risks and payment incidents, any information likely to provide it with accurate information on the debtor’s situation, possible…

Territorial authorities and social security bodies shall carry out social surveys at the request of the commission.

The debtor whose request for treatment of the over-indebtedness situation is declared admissible is heard by the commission at his request. The commission may also hear any person it deems useful.

At any time during the procedure, if the debtor’s situation so requires, the commission shall invite the debtor to apply for a social assistance or action measure, which may include a budget education programme, and in particular a personalised social support measure, under the conditions set out in the Book II of the Code of Social Action and Families. The Code of Social Action and Families – Book II: Different…