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Article D224-18 of the French Consumer Code

The tool mentioned in the first paragraph of Article L. 224-43 allows electronic communications operators, within the meaning of 6° of article L. 32 of the French Post and Electronic Communications Code, operating one or more value-added numbers, to be informed daily, for each number concerning them: 1° Alerts relating to inaccuracies in the information contained in the tool; 2° Alerts when an associated service does not comply with the…

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Article D224-19 of the French Consumer Code

Electronic communications operators, within the meaning of 6° of article L. 32 du code des postes et des communications électroniques, exploitant un ou plusieurs numéros à valeur ajoutée, sont informés quotidiennement par les fournisseurs d’un service de communications vocales, au sens du 7° de l’article L. 32 of the French Post and Electronic Communications Code, of the alerts sent to the mechanism provided for in Article L. 224-51 for each…

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Article D224-20 of the French Consumer Code

An order of the Minister responsible for consumer affairs shall, where necessary, lay down the procedures by which the alerts referred to in articles D. 224-18 and D. 224-19 may be voluntarily made available to the administrative authority responsible for competition and consumer affairs, the Autorité de régulation des communications électroniques, des postes et de la distribution de la presse, the national criminal investigation department responsible for combating cybercrime and…

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Article D224-21 of the French Consumer Code

While this does not preclude the voluntary application of any more restrictive rules and the implementation of complementary actions, decided by itself or by the most representative professional body in the value-added services sector, each electronic communications operator, within the meaning of the 6° of article L. 32 of the French Post and Electronic Communications Code, operating one or more value-added numbers, shall check the information present in the tool…

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Article R224-22 of the French Consumer Code

The professional who markets maintenance or repair services for passenger cars and vans defined in article R. 311-1 of the Highway Code allows consumers to opt to use spare parts from the circular economy instead of new parts under the conditions set out in Articles R. 224-23 to R. 224-25.

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Article R224-23 of the French Consumer Code

The provisions of article R. 224-22 do not apply in the following cases: 1° When the vehicle is the subject of maintenance or repair services carried out free of charge, or under contractual warranties, or as part of recall actions in accordance with the provisions of article R. 321-14-1 of the Highway Code; 2° When the parts from the circular economy are not available within a period compatible with the…

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Article R224-24 of the French Consumer Code

I.-For the application of the provisions of Article R. 224-22, parts from the circular economy mean: 1° Components and elements that are marketed by the ELV centres mentioned in 7° of Article R. 543-154 of the Environment Code or by facilities authorised in accordance with the provisions of Article R. 543-155 of the same code, after having been prepared with a view to their re-use within the meaning of the…

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Article R224-25 of the French Consumer Code

The categories of automotive spare parts from the circular economy concerned by the provisions of Article R. 224-22 are as follows: 1° Removable bodywork parts; 2° Interior trim and upholstery parts; 3° Unglued glazing; 4° Optical parts; 5° Mechanical or electronic parts, with the exception of those forming part : a) Running gear, b) Steering components, c) Braking components, d) Ground connection components that are assembled, subject to mechanical wear…

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Article D224-26 of the French Consumer Code

Where the consumer is equipped with a metering device that can be read remotely and as defined in the first paragraphs of articles L. 341-4 et L. 453-7 of the Energy Code, the electricity or natural gas supplier shall make available in a secure area of a website: 1° The monthly indexes, specifying whether they are taken remotely or estimated; 2° Monthly and annual consumption, where applicable by tariff period,…

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Article D224-27 of the French Consumer Code

The secure space mentioned in Article D. 224-26 includes functionalities enabling the consumer to ask the supplier to transmit to the distribution system operator his requests, which may be at his choice: 1° With regard to the electricity load curve: a) To stop it being recorded by the metering device; b) To delete the data recorded in this device; c) To collect it or to stop collecting it; d) To…

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