French Consumer Code

I.-Any online platform operator mentioned in I of article L. 111-7 specifies the referencing, dereferencing and classification procedures in a specific section. This section is directly and easily accessible from all pages of the site. It includes the following information: 1° The conditions for referencing and dereferencing content and offers of goods and services, in particular the rules applicable for being referenced and the obligations whose non-compliance leads to being…

I.-Any online platform operator whose activity falls under 2° of I of Article L. 111-7, specifies, in a section directly and easily accessible from all pages of the site, without the user needing to identify himself, the following information: 1° The capacity of the persons authorised to submit an offer of goods and services, and in particular their status as professionals or consumers; 2° A description of the matchmaking service,…

Any operator of an online platform, when it brings professionals into contact with consumers and enables a contract of sale or provision of a service to be concluded, shall make available to these professionals the space required for the communication of information prior to the sale of a good or the provision of a service, as provided for in Articles L. 221-5 and L. 221-6.

For the application of the provisions of the ninth paragraph of Article L. 111-7, the provision of online information allowing the comparison of prices and characteristics of goods and services means the activity of sites comparing goods and services and allowing, where applicable, access to sites selling these goods or providing these services. Also covered by the provisions of the ninth paragraph of Article L. 111-7 are distance selling sites…

Any person carrying on the activity referred to in the ninth paragraph of Article L. 111-7 specifies the operation of the comparison service in a specific section. This section is directly and easily accessible on all the pages of the site and is indicated by a notice or distinctive sign. It includes the following information: 1° The various criteria for ranking offers of goods and services and their definition; 2°…

Any person carrying on the activity referred to in the ninth paragraph of Article L. 111-7 displays, in a legible and comprehensible manner, at the top of each page of comparison results and before the offers are ranked, the following information: 1° The default criterion used for ranking tenders and the definition of this criterion, unless the default ranking criterion used is price. The definition is indicated, close to the…

Without prejudice to the information obligations set out in articles L. 221-5 and L. 222-5 applicable to distance sellers of products and services, any person carrying out the activity mentioned in the ninth paragraph of article L. 111-7 shall display, in a legible and comprehensible manner, close to each offer of products or services which it proposes to compare, the following information: 1° The essential characteristics of the goods or…

En application de l’article 20 de la loi n° 2004-575 du 21 juin 2004 pour la confiance dans l’économie numérique et dans l’exercice de l’activité définie au neuvième alinéa de l’article L. 111-7, only offers of goods or services listed for a fee, and whose ranking depends on this payment, show their advertising nature by mentioning the word “Ads” on the results display page of the comparator site.

I.-The threshold for the number of connections above which online platform operators are subject to the obligations of Article L. 111-7-1 is set at five million unique visitors per month, per platform, calculated on the basis of the last calendar year. An online platform operator whose number of connections exceeds the threshold mentioned in the first paragraph has six months to comply with Article L. 111-7-1. II.-For the application of…

For the application of the provisions of Article L. 111-7-2, an online review means the expression of a consumer’s opinion on their consumer experience through any element of assessment, whether qualitative or quantitative. The consumer experience is understood to be whether or not the consumer has purchased the good or service for which he or she has submitted a review. Online reviews within the meaning of Article L. 111-7-2 do…