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Article R122-4 of the French Consumer Code

A second-hand product or spare part, within the meaning of article L. 321-1 of the French Commercial Code, may be described as a “refurbished product” or be accompanied by the term “refurbished”, provided that the following conditions are met: 2° If applicable, the product or spare part has undergone one or more operations to restore its functionality. This intervention includes the deletion of all data recorded or retained in connection…

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Article R122-5 of the French Consumer Code

The expressions “new condition”, “as new”, “as new” or any equivalent wording may not be used for a product or spare part described as a “reconditioned product” or accompanied by the wording “reconditioned”.

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Article R131-1 of the French Consumer Code

The failure by a professional seller or service provider to provide any interested party who so requests with a copy of the agreements that he usually offers, in disregard of the provisions of article L. 114-1, is punishable by the fines laid down for 5th class offences. Recidivism is punishable in accordance with the provisions of articles 132-11 and 132-15 of the Penal Code.

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Article R132-1 of the French Consumer Code

Refusals to sell or provide services, in disregard of the provisions of the first paragraph of article L. 121-11, are punishable by the fine laid down for 5th class offences. Recidivism is punishable in accordance with the provisions of articles 132-11 and 132-15 of the Penal Code.

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Article R132-2 of the French Consumer Code

Subordination to conditions, of sales or provision of services, in disregard of the provisions of the second and third paragraphs of Article L. 121-11 are punishable by the fine provided for 5th class contraventions. Repeat offences are punishable in accordance with the provisions of articles 132-11 and 132-15 du code pénal.

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Article D211-1 of the French Consumer Code

The general terms and conditions referred to in article L. 211-2 include: 1° The name of the professional responsible for the guarantees mentioned in 2° and 3° of this article; 2° Its postal and telephone contact details, e-mail address or any relevant digital means of contact enabling the consumer to request implementation of the aforementioned guarantees.

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Article D211-2 of the French Consumer Code

The general terms and conditions applicable to the sales contracts mentioned in article L. 217-1 include a box informing the consumer of the procedures for implementing the legal guarantees mentioned in 2° of article L. 211-2, in accordance with the models annexed to this code.

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Article D211-3 of the French Consumer Code

The general terms and conditions applicable to contracts mentioned in the second paragraph of article L. 224-25-12 include a box informing consumers of the procedures for implementing the legal guarantees referred to in 2° of article L. 211-2, in accordance with the model annexed to this code.

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