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Article L221-24 of the French Consumer Code

Where the right of withdrawal is exercised, the trader shall reimburse the consumer for all sums paid, including the cost of delivery, without undue delay and no later than fourteen days from the day on which he is informed of the consumer’s decision to withdraw.

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Article L221-25 of the French Consumer Code

If the consumer wishes performance of a service or contract mentioned in the first paragraph of Article L. 221-4 begins before the end of the withdrawal period provided for in article L. 221-18 and if the contract places the consumer under an obligation to pay, the trader shall obtain the consumer’s express request by any means for contracts concluded at a distance and on paper or on a durable medium…

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Article L221-26 of the French Consumer Code

The consumer who has exercised his right of withdrawal from a contract for the supply of digital content without a physical medium shall not owe any sum if: 1° The trader has not obtained the consumer’s prior express agreement to perform the contract before the end of the withdrawal period and proof that the consumer has acknowledged losing his right of withdrawal after the contract has been fully performed at…

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Article L221-26-1 of the French Consumer Code

I.-The trader shall refrain from using any content, other than personal data for which he complies with the obligations resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, which has been provided or created by the consumer when using the digital content or digital service provided by the trader, except where that content: 1° is of no use to the consumer once…

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Article L221-27 of the French Consumer Code

Exercising the right of withdrawal terminates the parties’ obligation either to perform the distance or off-premises contract or to conclude it where the consumer has made an offer. Exercising the right to withdraw from a main distance or off-premises contract automatically terminates any ancillary contract, at no cost to the consumer other than those provided for in articles L. 221-23 to L. 221-25.

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Article L221-28 of the French Consumer Code

The right of withdrawal may not be exercised for contracts: 1° The supply of services fully performed before the end of the withdrawal period and, if the contract imposes an obligation on the consumer to pay, the performance of which has begun with his prior and express agreement and with his acknowledgement of the loss of his right of withdrawal, when the service has been fully performed by the trader;…

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Article L222-1 of the French Consumer Code

The provisions of this chapter apply to the services mentioned in Books I to III and Title V of Book V of the Monetary and Financial Code as well as to operations carried out by the undertakings governed by the code des assurances, by mutual societies and unions governed by Book II of the Code de la mutualité and by provident institutions and unions governed by Title 3 of Book…

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Article L222-3 of the French Consumer Code

For contracts relating to financial services involving an initial service agreement followed by successive transactions or a series of separate transactions of the same nature staggered over time, the provisions of this chapter apply only to the first service agreement. For tacitly renewable contracts, the provisions of this chapter apply only to the initial contract. In the absence of an initial service agreement, where successive or separate operations of the…

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