French Consumer Code

In the preparation, granting and performance of a credit, advisory or ancillary services agreement, lenders shall act honestly, fairly, transparently and professionally, in the best interests of the rights and interests of borrowers. The granting of credit, ancillary or advisory services shall be based on information relating to the borrower’s circumstances and any specific requests made by the borrower, as well as on reasonable assumptions as to the risks to…

The way in which lenders remunerate their staff and credit intermediaries is without prejudice to the obligations mentioned in Article L. 314-22. The staff concerned are natural persons who work for the creditor and who directly carry out or participate in activities relating to the preparation, offer, granting or performance of credit agreements or the provision of advisory services mentioned in this title. This also applies to natural persons who…