Article D224-71 of the French Consumer Code
For the purposes of this section, “durable medium” means: a durable medium within the meaning of 8° of the introductory article of the legislative part of the Consumer Code.
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For the purposes of this section, “durable medium” means: a durable medium within the meaning of 8° of the introductory article of the legislative part of the Consumer Code.
At the entrance to the premises where the public is received to make a request for maintenance or repair of equipment mentioned in Article R. 224-70, the professional, mentioned in Article L. 224-113, informs the consumer of the possibility of opting, on the occasion of the proposed maintenance or repair service, for the use of parts from the circular economy, by means of a clear, visible and legible display from…
In the context of an offer to provide a service for the maintenance or repair of equipment requiring the use of a part falling within a category mentioned in article R. 224-70, the trader shall allow the consumer, before the consumer accepts the offer, to opt for the use of a corresponding part from the circular economy. The trader shall collect, on a durable medium, the consumer’s choice to use…
Where several parts from the circular economy can be offered to replace the same defective part, in particular where the choice of one of them has consequences for the repair or maintenance time or price, the possibility of choosing between the different parts and options is clearly presented to the consumer. The consumer shall specify his choice on a durable medium.
The trader shall keep, where appropriate in dematerialised form, a duplicate copy of the documents communicated to the consumer for a period of two years.
Failing to provide the consumer with the information mentioned in 1°, 2°, 3° and 5° of article R. 222-1 and those mentioned in 5° of article L. 222-5 or to communicate them to him without clearly indicating the commercial nature of his approach, is punishable by the fine laid down for fifth-class offences.
Failing to communicate to the consumer, under the conditions set out in article L. 222-6, the information mentioned in this article, is punishable by the fine laid down for fifth-class offences.
A failure to reimburse the consumer under the conditions set out in article L. 222-15 is punishable by the fine laid down for fifth-class offences.
A repeat offence of the offences punishable under articles R. 242-1 to R. 242-3 is punishable in accordance with the provisions of articles 132-11 and 132-15 of the Penal Code.
The penalties for failure to provide the information required for the distance provision of insurance transactions are laid down by the provisions: -of the Chapter II of Title I of Book I of the Insurance Code for operations carried out by companies governed by the same code; from Chapter I of Title II of Book II of the code de la mutualité for operations carried out by mutual insurers and…
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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