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Article L224-54 of the French Consumer Code

Any provider of a voice communications service, within the meaning of 7° of Article L. 32 of the French Post and Electronic Communications Code, shall offer consumers a free option to block calls to premium rate numbers in certain value-added number ranges. These number ranges are defined by a joint order of the ministers responsible for consumer affairs and the digital economy, issued after consulting the Autorité de régulation des…

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Article L224-56 of the French Consumer Code

No sum may be charged to the consumer for a call from mainland France, the overseas departments and regions and the territorial collectivities of Saint-Barthélemy, Saint-Martin and Saint-Pierre-et-Miquelon to a telephone service where the consumer has been informed, in any form whatsoever, that the call to that service is free of charge. The provisions of this article are applicable to any company offering, directly or through a third party, a…

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Article L224-57 of the French Consumer Code

Subject to the tariff applied for the provision of directory enquiry services, no specific call tariff other than that for a national call may be applied, by mobile telephone operators, to calls made to directory enquiry services.

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Article L224-58 of the French Consumer Code

When they offer to provide a connection following the provision of a telephone number, directory enquiry providers are obliged to inform the consumer of the tariff for this connection. This information must be provided systematically and prior to the consumer’s express acceptance of the contact offer.

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Article L224-59 of the French Consumer Code

Before the conclusion of any contract between a consumer and a trader at a fair, exhibition or any commercial event covered by Chapter II of Title VI of Book VII of the French Commercial Code, the trader shall inform the consumer that he does not have a withdrawal period. .

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