French Consumer Code

Manufacturers and importers of portable computers with the exception of tablet computers, slate computers and so-called mobile thin client computers, shall ensure: 1° From the date of placing the first unit of a model on the national market, the availability of the following spare parts for that model: a) Mass storage components (HDD – SSD); b) Display devices; c) Batteries; d) Power connectors; e) Chargers ; 2° No later than…

Manufacturers and importers of multifunction mobile telephones shall ensure: 1° From the date on which the first unit of a model is placed on the national market, the availability of the following spare parts for that model: a) Display devices; b) Batteries; c) Front cameras; d) Back cameras; e) Chargers; 2° No later than two years after the date on which the first unit of a model is placed on…

I.-For the application of article L. 111-4-1, the following motorised DIY and gardening tools are subject to the provisions of this article: 1° Ride-on lawnmowers, walk-behind lawnmowers or robotic lawnmowers; 2° Chain saws; Hedge trimmers 3° Hedge trimmers; 4° Brushcutters; 5° Power tillers and rotovators; 6° Vegetable shredders; 7° High-pressure cleaners; II – Manufacturers and importers of the motorised DIY and gardening tools mentioned in I, with the exception of…

I.-For the application of Article L. 111-4-1, the following sports and leisure articles are subject to the provisions of this article: 1° Bicycles, as defined in Article 1 of Decree no. 2016-364 of 29 March 2016 setting safety requirements for bicycles; 2° Electrically assisted bicycles, as defined in 6.11 of the article R. 311-1 of the Highway Code ; 3° Non-motorised scooters; 4° Leisure tents; 5° Table tennis tables; >…

I.-For the application of Article L. 111-4-1, motorised personal mobility devices, as defined in 6.15 of Article R. 311-1 of the Highway Code, are subject to the provisions of this article. II – Manufacturers and importers of motorised personal transport equipment shall ensure that: 1° From the date on which the first unit of a model is placed on the national market, the availability of the following spare parts: a)…

The obligation to supply spare parts referred to in the second paragraph of Article L. 111-4 is implemented without prejudice to the application of competition rules relating to selective and exclusive distribution networks and agreements.

In application of the first paragraph of article L. 111-6, the producer shall provide the seller, free of charge, with the following information: 1° The software for the item being updated, including security updates; 2° The duration of the supply of these updates or the date on which this supply ends. The producer shall inform the seller, without undue delay and on a durable medium, of any changes to the…

The seller shall provide the consumer with the information mentioned in article D. 111-5-1, free of charge, in a legible and comprehensible manner on a durable medium accompanying the sale. The seller may supplement the consumer’s information by giving him the reference of the website or mobile application provided, where applicable, by the producer where the information mentioned in the first paragraph is more fully detailed.

The producer communicates, free of charge, to the consumer the essential characteristics of each update mentioned in the second paragraph of article L. 111-6. These features relate to: 1° The purpose of the update, in particular whether it meets a safety requirement or is intended to enhance the functionality of the item; 2° The versions of the operating system, software or computer driver concerned by the update with which it…

The special rules applicable to certain platform operators mentioned in I of Article L. 111-7 are set out in the provisions specific to each of them. The general rules of articles D. 111-7 to D. 111-8 apply without prejudice to these special rules.