Part Six: Health facilities and services

The agreement determines in particular : 1° The detailed financing plan for the medical call reception and regulation centre ; 2° The resources provided by each of the contracting parties; 3° The terms and conditions under which call reception and regulation are jointly organised; 4° The procedures for managing the medical call reception and regulation centre; 5° The duration, termination, revision and renewal of the agreement.

The agreement is approved by the Director General of the Regional Health Agency, after consulting the Departmental Medical Council.

The organisation of the medical call reception and regulation centre guarantees the practitioner’s professional independence and the patient’s freedom of choice, insofar as the patient is able to express it. The agreement may not preclude general duties towards patients under the code of medical ethics.

The medical call reception and regulation centre operates without interruption; it ensures a rapid and appropriate response to calls received. Doctors registered on the duty roster referred to in article R. 6315-2 remain available and keep the medical call reception and regulation centre informed of the start and end of each of their interventions.