Article L5312-12-1 of the French Labour Code
November 6, 2023
Within the institution referred to in Article L. 5312-1, a national ombudsman shall be set up to receive and deal with individual complaints relating to the operation of this institution, without prejudice to existing means of appeal. The National Mediator, who reports to the Director General, coordinates the activities of the Regional Mediators, who report to each Regional Director and receive and process complaints within the territorial jurisdiction of the…
